• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-25-2023 10:55 AM - edited ‎10-25-2023 11:37 AM

HP Recommended
Product: HP EliteBook 830 G5 Notebook PC

Hi all, 

The speakers of my HP Elitebook 830 G5 Notebook suddenly stopped working. My Windows version is Windows 11 22H2. The audio driver is Conextant ISST Audio version 9.0.278.150. I already tried troubleshooting, updating and uninstalling the driver, but no success. Any help would be appreciated!

 

UPDATE: 

 

Apparently the speakers work again now. I just had to completely shut down the PC and turn it back on. For some reason, merely rebooting it - as I was doing after every driver installation - didn't work before. 

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.