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‎10-26-2020 06:12 AM

HP Recommended
Product: HP Envy laptop 15

Hi

I have a brand new laptop and the sound is terrible. The speak is 'vibrating' and makes the sound distort.

Id there something i can do to fix it or is it a hardware issue. 

I believe it is on windows 10

I have tried it with headphones and it seems ok so seems to be the laptop speakers 

Thank you

2 people had the same question
1 REPLY 1

‎10-29-2020 11:45 AM

HP Recommended

@Tidal01

 

I reviewed your post and I understand that you are facing issues with the audio from the laptop speakers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you run the audio troubleshooter and it will automatically find and fix the audio related issues.

 

  - Launch Troubleshooting by typing and clicking “Troubleshooting” in Windows search.

  - Click on "Playing Audio".

  - Follow the on-screen instructions.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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