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- HP Community
- Notebooks
- Notebook Audio
- Spectre 360 volume too low

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12-23-2020 10:11 PM
Just purchased a new spectre 13 x360 . The reviews were amazing and of course the price was high. Totally disappointed with the volume, its lower than my phone . Any solutions before i switch to other brands
12-27-2020 12:54 PM
I reviewed your post and I understand that the volume is too low.
Don’t worry, I assure you I will try my best to get this sorted.
What is the product number of your computer?
Meanwhile, I recommend you run the audio troubleshooter and it will automatically find and fix the audio issues.
Here is how it is done.
- Launch Troubleshooting by typing and clicking “Troubleshooting” in Windows search.
- Click on "Playing Audio".
- Follow the on-screen instructions.
If you continue facing the issue, then uninstall the audio driver from device manager and then download and install the driver from the below link.
https://support.hp.com/in-en/drivers
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
12-29-2020 12:09 PM
What is the version of Windows you are using? (Like 1909, 2004, 20H2).
Cheers!
The_Fossette
I am an HP Employee
01-04-2021 10:19 AM
I recommend you download and install the audio driver from the below link and check if it helps.
https://ftp.hp.com/pub/softpaq/sp101501-102000/sp101742.exe
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee