• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issue? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Spectre x360 - 15-df1550nd
Microsoft Windows 10 (64-bit)

My Spectre x360 (which I did buy 6 months ago) is producing an extremely loud beeping from the right-hand side whenever any continuous sound is played by any software (music, films, etc.). The beeping is constant in pitch and volume, and the only way to stop it is by closing the program which is playing sound. 

I have tried

1 ) HP support Assistant Audio check  - no failures

2 ) Uninstall Audio device and reinstall drivers

3 ) Bios rollback

4 ) Troubleshooting Windows tool - no errors

5 ) rollback of the audio driver

6 ) Reset BIOS to defaults

7 ) Restored back  computer

8 ) Did run HP PC Hardware Diagnostics, during the component test - audio - beeping sound appears

Please, somebody, help me to solve it! 

 

1 REPLY 1
HP Recommended

@Java87

 


Welcome to HP Support Community


I appreciate all your efforts and expertise in Troubleshooting this issue

 

Since the issue persists during the hardware diagnostic, I suggest you contact HP Support in your region for service options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.