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HP Recommended
HP Spectre x360 - 13-ap0010na
Microsoft Windows 11

My Spectre x360 has started producing a loud beeping noise from the right-hand every time a sound is played. It started happening when I closed the lid on my laptop one day (there was no new program being installed, no updates), just seemingly random timing. The beeping is extremely loud to the point that I now cannot use my laptop.

 

I have already uninstalled and reinstalled the Realtek audio driver, but that didn't help. I have run the Windows troubleshooting tool and the HP PC Hardware Diagnostics (Systems Tests - Extensive Test) - the tests did not point out any errors.

 

I can see this questions has been asked here in multiple forms, specifically on this model of laptop, but I still cannot see an actual solution that has fixed the issue. Can anyone provide any help on this?

1 REPLY 1
HP Recommended

@SabinaF

Thank you for posting on HP Support Community.
 

Don't worry, I understand that your HP notebook is not working correctly. I appreciate your efforts to try and resolve the issue. 
The last thing I can suggest try and restore the OS back to the factory default, which will isolate whether it’s a software or hardware issue.  The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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