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‎02-04-2024 08:00 AM

HP Recommended
Product: HP Spectre x360 - 13-aw0000nj

Hello,

 

My daughter laptop has the problem of "No audio device is installed". I checked the HW using HP diagnostics toll and it is functioning. I've tried all the recommended steps on the net, and stopped when you need to install the drivers from the manufacturer. In HP's site win 11 is not an option for this laptop. My daughter upgraded from the original win 10 back in 22, and has been using only headphones since... So, it may stop working just after the upgrade, or at any other point before or after.

I tried to install the windows 10 version manually (command line), without any success. Looking desperately for a solution.

 

Thanks

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