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‎04-03-2019 09:29 PM

HP Recommended
Product: Envy Notebook 17t-n100
Operating System: Microsoft Windows 10 (32-bit)

I'm having intermittent static coming from the speakers.  It happens both when the audio is muted or not.  The driver is up to date.  Please help!

2 REPLIES 2

‎04-03-2019 11:33 PM

HP Recommended

@bmflowers18 

 

Please do a clean install Audio softeware/driver, this should help.


(a) Download the following driver and save on your computer,


    https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93151.exe


(b) Go to Device Manager, Sound to uninstall sound driver and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.


Regards.

BH
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‎04-04-2019 09:18 PM

HP Recommended

I did this and it's still happening.  Is there anything else I should try?

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