Static sound from speakers

[yourgotenks]

My hp laptop "hp pavilion x360 convertible 14-cd1xxx" speaker is releasing a static sound along with normal audio when playing any video which makes playing audio unbearable and I dont know how to fix it?? can someone please help me

[Elohi_NR]

Hi @yourgotenks,

Welcome to the HP Support Community. 

I'd be happy to help you! 

Let's reinstall the Audio driver from Device Manager

- Select the Start  button, type Device Manager, and select it from the list of results.
- Look for Audio Inputs & Outputs and expand the List
- Look for Audio driver then right-click it, and select Update Driver.
- Select Search automatically for updated driver software.
- If these steps don't work, try reinstalling the driver: Open Device Manager, right-click the Audio driver and select Uninstall. Restart your PC and Windows will attempt to reinstall the driver.

Also update the BIOS from this Link using the product serial number and current OS. 

If the issue persists, you can perform a System Restore to an earlier time before the issue started

- Select the Start button, type control panel and then choose it from the list of results.
- Search Control Panel for Recovery.
- Select Recovery > Open System Restore > Next.
- Choose the restore point related to the problematic app, driver, or update, and then select Next > Finish.

As a last resort, I suggest you back up your data and perform a Reset and that should definitely fix it

Click here

Hope this helps! Keep me posted for further assistance.

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.