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10 9 1 1
Message 1 of 22
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Solved!

Stereomix says "Not plugged in" when headphones are connected.

HP Recommended
HP Probook 470
Microsoft Windows 10 (64-bit)

Hi, I want to record stereomix when my headphones are plugged in. When I plug in my headphones, the Stereo Mix says "Not plugged in." I have tested this with three pairs of headphones and the problem only occurs with headphones that have a built in mic - so have three rings on the mini jack input.

Even if I disable the External Microphone in sound settings, the Stereo Mix still says Not plugged in.

Conexant ISST Audio. 

However, as soon as I unplug the headphones, or plug in headphones without a built in mic - two rings on the mini jack input, the Stereo Mix becomes available.

Is there any way to enable the Stereo Mix with other headphones plugged in?

Please note, I do not use USB headphones or microphone. 

Thanks!

21 REPLIES 21
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Level 12
11,043 11,017 577 1,673
Message 2 of 22
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Does the "Sound" app within "Control Panel" look like this:

 

Capture.JPG

 

to let you choose which "input" is to be active?

 

 

 

 

 

 

 

 

 

 

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10 9 1 1
Message 3 of 22
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It looks like thisIt looks like this

 

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Message 4 of 22
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Hi,

I started to have the same problem since I reinstalled an old version of the conexant driver.

 

I had to do it because the May version of Conexant audio drivers creates problems of high processor utilization

(see https://h30434.www3.hp.com/t5/Business-Notebooks/ProBook-450-with-high-CPU-usage/td-p/6520063/page/1...)

 

There is a way to activate stereo mix with headphones are connected ?!?!

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10 9 1 1
Message 5 of 22
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So, have you managed to overcome the problem? Or do you still have it with the new version of the drivers?

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Message 6 of 22
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i don't want to install latest version because has worst problems!!!

(see https://h30434.www3.hp.com/t5/Business-Notebooks/ProBook-450-with-high-CPU-usage/td-p/6520063/page/1...)

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Message 7 of 22
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In reality also my old driver version (9.0.157.10) has the cpu usage problems but not has the others problems of the latest version...

however I have the problem of not being able to record from the steromix input if I have headphones connected ...

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Message 8 of 22
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Sorry, it not depends on the driver version but on headphones type(the first post said this...)

For me is solved!

 

Thanks!

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11,043 11,017 577 1,673
Message 9 of 22
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> I want to record ...

 

What software are you using to save the recording?

What options does it have, e.g., "line-in", "Microsoft Sound Mapper", "internal microphone", "external microphone" ???

 

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Message 10 of 22
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Audacity

 

Stereomix

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