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HP Recommended
OMEN by HP Laptop 17-an0xx
Microsoft Windows 10 (64-bit)

 How can I switch out the Omen Audio Control: 158711i13FF3804EE4332D7.jpg

 

for the Realtek Audio Manager:

 realtek-hd-audio-manager-codecs-screenshot-02.png

 

The Omen Audio Control has almost no customization and lends terrible sound. The Realtek Audio Manager has many settings and includes an EQ.

 

Thanks in advance!

5 REPLIES 5
HP Recommended

@SJBarr

Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

 

I see that you're wanting to switch out from HP omen audio control to Realtek audio manager
 

Let's try this:

Control Panel/Hardware&Sound/Sound-Manage Audio Devices/Right-Click Realtek High Definition Audio/ Click- Set as Default Device.

 

Hope this helps! Keep me posted for further assistance.

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

ECHO_LAKE
I am an HP Employee

HP Recommended

I just restored my computer.

 

When I went to the Audio Control Panel, i found this:

Capture1.PNG

Perfect!

 

But when I plugged in speakers or headphones, it turned into this:

Capture2.PNG

NOOO!!! I don't want this. I want it to stay like the first picture!

HP Recommended

@SJBarr

Thank you for posting back. 

 

The above image refers to the Bang and Olufsen software application,

 

To uninstall the software: In search bar type Bang and Olufsen and right click on it and uninstall the software.

 

Hope this helps! Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

HP Recommended

Since I did the restore and did not use HP support assistant, there's nothing on my system that is B&O or Omen in the Apps or Programs. There is just the Realtek driver which I uninstalled. After a restart, it's back.

HP Recommended

@SJBarr

Thank you for posting back. 

 

I understand you are in need of support, As you've performed relevant troubleshooting steps

and the issue persists, this sounds like software related issue. And to help you out, I'm sending out a Private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Forums profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

ECHO_LAKE
I am an HP Employee

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