The audio input is not working

[Bibina1]

The audio input/the microphone is not working

[VikramTheGreat]

Hi @Bibina1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand how inconvenient it is when the microphone suddenly stops working, especially when you need it for meetings or calls. Let's go through a few quick checks that often help resolve this issue.

1. Restart your computer and check if the microphone starts working.
   
   
2. Check the microphone permissions:
• Go to Settings > Privacy & Security > Microphone.
• Make sure Microphone access and Let apps access your microphone are turned on.
  
  
3. Verify the correct microphone is selected:
• Open Settings > System > Sound.
• Under Input, select your microphone and use the Test option to check if it's picking up your voice.
  
  
4. Run the Recording Audio troubleshooter:
• Go to Settings > System > Troubleshoot > Other troubleshooters.
• Run the Recording Audio troubleshooter and follow the on-screen instructions.
  
  
5. Update the microphone driver:
• Open Device Manager.
• Expand Audio inputs and outputs.

• Right-click your microphone and select Update driver.

I hope this helps.

Take care and have an amazing day!