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- Notebook Audio
- The audio output volume decreases steadily

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05-02-2021 12:34 PM
Decreases the volume level on its own. When I increase the overall volume almost to maximum, the speakers work fine, but when I decrease the total volume to at least 50%, after a period of time, the volume level drops again.
Drivers have been updated.
A crackling sound is sometimes heard on the right side of the laptop.
This problem since the first start of the laptop.
05-02-2021 05:19 PM
Please perform a clean install Audio software/driver, this should help.
(a) Download the following driver and save on your computer,
https://ftp.hp.com/pub/softpaq/sp112001-112500/sp112292.exe
(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.
Regards.
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