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HP Pavilion Laptop PC 15-eg1000 (43F50AV)

The microphone volume is too low or does not appear to be working at all and everyting is completely updated. But why is it not recording like it should be?

1 REPLY 1
HP Recommended

@MahmoodHasanDip, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Incorrect Microphone Source Selected

Go to Settings > System > Sound

Under Input, make sure the correct microphone (usually “Realtek Microphone” or similar) is selected.

Tap the laptop chassis near the webcam to test for activity in the input bar.

 

Microphone Volume Settings

Click on Device Properties under the input device.

Click Additional device properties (right side)

Go to the Levels tab.

Make sure microphone level is at 80–100.

If there's a Microphone Boost option, try setting it to +10dB or +20dB.

 

Privacy Settings Blocking Microphone

Go to Settings > Privacy & security > Microphone

Make sure:

Microphone access is turned on

Let apps access your microphone is on

Check individual apps like Teams, Zoom, etc., to make sure they have permission.

 

Audio Driver Issues

Go to HP Drivers and Software

Search for your model: HP Pavilion Laptop PC 15-eg1000 (43F50AV) Software and Driver Downloads | HP® Support

Download and reinstall the latest Realtek Audio Driver.

After install, restart your laptop.

 

Try the Built-in Windows Troubleshooter

Go to Settings > System > Troubleshoot > Other troubleshooters

Run the Recording Audio troubleshooter

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.