The sound from google chrome very low compared to that of a music file that i play from my computer

[SOUND4]

when I play music or video from google chrome, I hear very low sound.also while gaming I am not able to hear good sound.

but when I play music from my computer the sound is fairly good.

the speakers are working fine but the sound is low.

how to resolve this??

[Raj1788]

@SOUND4

Are you facing the same issue while using a different browser?

If yes, check for any update for Chrome Browser or els try resetting the browser.

To update Google Chrome:

1. On your computer, open Chrome.
2. At the top right, click More .
3. Click Update Google Chrome. Important: If you don't see this button, you're on the latest version.
4. Click Relaunch.

If the other browser is working fine, follow the below instruction.

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

Select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thank you for joining the HP Community.

Have a great day!

Cheers:)