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‎11-13-2022 03:29 AM

HP Recommended
Product: HP ProBook 650 G4 Notebook PC
Operating System: Microsoft Windows 11

Hi I had a windows 11 version but when i upgraded it to 22h2 version the sound of laptop can barely be heard and also there's some noise in it so i can't hear the voice clearly but when i go back to the previous version the sound works perfectly. but when i upgrade it again to 22h2 the same problem

3 REPLIES 3

‎11-13-2022 04:16 AM

HP Recommended

hi

check driver version

here just :

https://support.hp.com/us-en/drivers/selfservice/hp-probook-650-g4-notebook-pc/18640069

 

Conexant HD Audio Driver - Kaby Lake

 

 

12.73.0.142 Rev.Q707.5 MBAug 11, 2021Download
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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‎11-13-2022 09:36 AM

HP Recommended
thanks man do i have just to install it automatically or what >?
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‎11-14-2022 10:23 AM - edited ‎11-14-2022 10:24 AM

HP Recommended

I don't understand what you mean by that?
you download the file, then you click on it for the installation to begin, follow the instructions :

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-650-g4-notebook-pc/18640069/sw...

This package contains the driver that enables the Conexant High-Definition (HD) Audio in supported computer models that are running a supported operating system.

1. Download the file by clicking the Download or Obtain Software button and saving the file to a folder on your hard drive (make a note of the folder where the downloaded file is saved). 2. Double-click the downloaded file and follow the on-screen instructions.

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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