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hello, everyone here! there is something wrong with my computer! When I turn on the computer, the file is often deleted somehow, but I haven't touched it at all. Does anyone know what's going on? 

Thinking is a question, doing is an answer
1 REPLY 1
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Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

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