Tinny Output from OMEN-15 speakers

[ae02437]

Just got a brand new HP OMEN-15 laptop earlier in the week, and began configuring it and working on this this weekend, and the sound has got to be some of the worst I've ever heard on a laptop speaker. It's fine through a headset or connected to my Echo Dot, but the speaker itself  has a tinny sound. I've downloaded a third party equalizer that make it decent, but doesn't take it all the way there. I expected much, much better from B&O speakers, and I don't have this issue on the HP Elitebook 840 G5 I have at work.

The drivers are all updated and current. Is this a hardware issue? Or can this be fixed through software? And why isn't there a built in graphic equalizer installed on the system. For a gaming system such as this, I would have expected much, much better audio. The Lenovo Ideapad Y700 it's replacing had superior audio compared to this. I expected better quality.

[Echo_Lake]

@ae02437

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

To get the answer to this question, B&O software is replaced with the Realtek High-Definition Audio Driver.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.