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salsno
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Message 1 of 2
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Toggle to turn Bluetooth ON or OFF is gone

HP Recommended
Envy dvd 7245us
Microsoft Windows 10 (64-bit)

Two days ago I turned Bluetooth off. Now want to turn back on and the toggle to do so has disappeared. I have gone into settings, devices and it's not there. I followed a few suggestions but nothing is bringing it back. The drivers 'are operating property' . Any ideas?

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@salsno,

 

Welcome to the HP Support Community!

 

I recommend you uninstall the Bluetooth driver from device manager and then download and install it from the below link.

 

https://support.hp.com/in-en/drivers

 

Here is how it is done.

  1. Start Control Panel, click Hardware and Sound, and then click Device Manager.
  2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
  3. On the Confirm Device Removal dialog box, click OK to start the uninstall process.
  4. When the uninstall process is complete, remove the device.

NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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