• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ENVY Notebook - 17-n152sa (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Hi - I have a speaker issues on my HP Envy 17-n152sa (poor quality sound, cracking, distortion)

I have checked drivers, BIOS etc. I am confident its a hardware issue.

So - I am trying to find part numbers (and suppliers) for replacement speaker set (left & right come as a pair and a subwoofer). Can anyone help?

FYI - The HP site doesn't seem to recognise my laptop, or serial number searching? So not very helpful 

The referral to a local parts supplier on the HP site turned out to be trade only!

3 REPLIES 3
HP Recommended

Hi:

 

Below is the link to the service manual for your notebook.

 

HP ENVY NotebookIntel Models 17-n100 17-n1993D camera Models 17-r100 17-r199 (worldwide)3D camera Mo...

 

Chapter 3, page 16 has the speaker part descriptions and part numbers you need:

 

(7) Speaker Kit rear speaker     813806-001
(8) Speaker Kit front speaker   813805-001
(9) Subwoofer                              813807-001

HP Recommended

Thank you for your help. Much appreciated!

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.