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HP Recommended
HP 17.3 inch Laptop PC 17-cp0000 (2Q7W8AV)
Microsoft Windows 11

Hi All

I intend to use my new laptop for the occasional DJ set.

I tried this for the first time on Saturday but the laptop would not connect to the mixer desk using a USB Type A (laptop) to USB Type B (Mixer) cable.  However my friends Win 10 notebook worked fine using the same cable.

 

Any ideas why I have this issue?

 

Thanks

1 REPLY 1
HP Recommended

@SteveG29 wrote:

...   However my friends Win 10 notebook worked fine using the same cable.


@SteveG29 

 

Your friend's machine has software & driver for the Mixer. Please install those to your machine.

 

Regards.

BH
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