Upgraded to windows 10 now the beats audio triple bass reflex sub woofer doesn't work

[gtrguy]

Hi, I recently upgraded to Windows 10 64bit.  Everything seems to be working fine except my Beats Audio Triple Reflex Subwoofer.  Now my laptop sounds like a little am radio.  I tried updating the Realtek HD Audio driver and it said it had the latest driver installed.  Next I followed the instructions on a forum regarding switching to the generic HD Audio device driver and that didn't help.  I went to the HP driver update page and saw that there were no longer any drivers available.  This is my product number A3E82AV.   Any help would be greatly appreciated.

[Paul_Tikkanen · Accepted solution]

Hi:

Your notebook uses the IDT driver for the audio, not the Realtek one.

The only suggestion In can offer would be to try the W10 IDT audio driver from a newer model notebook and see if that gets the subwoofer to work.   Restart the PC after installing the driver.

6.10.6492.0     Jul 17, 2015

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

[gtrguy]

Paul, you are the MAN!!!!  It works!  God bless you sir.  Have a great day!

[Paul_Tikkanen]

Glad the W10 driver worked for you.

God Bless you too, and you have a great day as well!