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‎07-10-2020 11:28 PM

HP Recommended
Product: HP SPECTRE XT TOUCHSMART 15-4010NR
Operating System: Microsoft Windows 10 (64-bit)

I  need help with my laptop audio the sound is at 100% and it sounds very low. Beats audio is no longer in my laptop after i upgraded from windows 8 to 10. After reading and reading everyone even on youtube would mention to download beats from hp but there is no driver or software for my laptop i guess since is more than 6 years old. I have running High Definition Audio from microsoft or it has always being there and never noticed but i know the sound is very low. Please help.

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-10-2020 11:35 PM

HP Recommended

@SUZIE8706 

 

Please download and install

 

            https://ftp.hp.com/pub/softpaq/sp81001-81500/sp81305.exe

 

or older driver

 

          https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎07-10-2020 11:35 PM

HP Recommended

@SUZIE8706 

 

Please download and install

 

            https://ftp.hp.com/pub/softpaq/sp81001-81500/sp81305.exe

 

or older driver

 

          https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎07-10-2020 11:41 PM

HP Recommended

Oh My God Thank You soooooooo much sir!!!! I have sound back again Thank You and God Bless You!!!!.

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