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- Victus 16 B&O / Realtek Audio Driver Issues

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07-26-2023 04:39 PM - edited 07-31-2023 08:09 AM
I am experiencing audio issues with the audio driver.
The Audio Driver fails to properly switch between Audio Profiles for Speaker and Headphones correctly.
This seems to be a common issues as many forum posts here and on reddit can be found for it, but none with a proper fix.
When using headphones or other wired audio devices the same sound optimizations for speakers are applied to the headphones. The result: Headphones lack bass frequencies and sound extremely poor.
The issue exists since purchase of the device. The recent Audio Driver updates did not fix this issue!!
One potential solution is to deinstall the HP-provided Audio Driver and let it default to the Windows fallback driver.
This fixes the headphones but now the speakers exhibit problems. Speakers sound duller, quiter and sometimes emit a faint electrical buzzing noise (changing frequency with system load..). Not optimal..
I already tried reinstalling different Driver Versions, Updating Bios, changing Windows Audio Settings, but nothing fixes this issue.
Turning off the Audio Preset and Advanced EQ Control in the B&O Audio Control Software for the speakers profile fixes the headphone issue but in turn makes the speakers perform poor again.
(Changing the settings sometimes breaks the driver even more. Speakers started to play audio even though headphones were plugged in and Headphones were selected as Output Device under Windows Audio Settings. Sometimes sound just stopped working entirely, sometimes fixable by forcefulling restarting the Windows Audio Service)
Therefore i believe the problem lies in either the Audio Driver or B&O Audio Control Software and likely needs to be bugfixed with a driver/software update.
Forum posts here and on reddit can be found of this type of issue dating back all the way until 2017.
I already posted here before months back with no response.
Fixing this issue would be appreciated a lot as it constantly ruins the audio experience of this laptop.
Thank you!