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‎07-12-2024 12:20 AM

HP Recommended
Operating System: Microsoft Windows 11

I have just purchased new Victus by HP 16.1-inch gaming laptop 16-r1xxx one day ago. Its gaming laptop but audio is too low to listen. I have tried to uninstall the audio drivers, downloaded and installed latest from HP Site but of no help. It's simply frustrating me and thinking that I have wasted my money. Can anyone please help to sort out the issue. 

OS Name : Microsoft Windows 11 Home
Version 10.0.22621 Build 22621
System Model Victus by HP Gaming Laptop 16-r1xxx
Processor Intel(R) Core(TM) i7-14700HX, 2100 Mhz, 20 Core(s), 28 Logical Processor(s)
BIOS Version/Date Insyde F.11, 5/28/2024

Category:
2 REPLIES 2

‎07-12-2024 06:42 PM

HP Recommended

@atifamin 

 

Please download and install

 

          https://ftp.hp.com/pub/softpaq/sp131501-132000/sp131797.exe

 

Hope this helps.

 

Regards,

BH
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‎07-13-2024 11:29 AM - edited ‎07-13-2024 11:30 AM

HP Recommended

Thanks for replying but sorry this could not help. Do i need to uninstall previous drivers or should I need to verify something else?

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