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‎06-13-2020 10:44 AM

HP Recommended

Thanks Carl.

 

I have already tried that, and the issue is across everything on the whole laptop, not just one browser.

 

HP are taking it back in to have a look at it on Monday. Fingers crossed!

 

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‎06-13-2020 10:54 AM

HP Recommended

You're welcome Bendelack,

 

It was affecting me across my whole laptop too, not just one browser. BTW I don't use Internet Explorer, nobody uses that these days (to my knowledge) but it seems to be an integral part of the Windows operating system at some level. After I followed the instructions and restarted, it fixed playback across my whole laptop.

 

Really sorry to hear it didn't work for you, I hope HP can sort it for you, I'll be in prayer for you, I know how frustrating it is. Keep us posted on this thread.

 

Carl.

 

 

 

 

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