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HP Recommended
HP Pavilion 15 Laptop PC 15-eh3000 (794P4AV)
Microsoft Windows 11

Hello, I recently got an HP Pavilion 15 Laptop with Windows 11 and I'm having many issues with sound input and output.

 

First I couldn't adjust my speaker volume. No matter how low I set it, it was always playing at max. I managed to fix the issue by rolling back to a previous version of the Realtek driver.

 

But this version of the driver doesn't work with B&O software ("Realtek Audio Console doesn't support for this machine") and it also broke the built-in mic for some reason. Now the mic say it's not plugged in and reinstalling the latest Realtek driver doesn't fix it (it does bring back the volume issue though).

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I don't understand how the built-in mic could be unplugged, and the worst part is that all of this works just fine in a usb boot of linux, so it's definitely not a hardware issue.

 

I tried running the troubleshoot, uninstalled and then reinstalled all the audio devices and even updated the bios but nothing helped. I need to use my laptop mic and I do not care that much about the volume on speaker to be honest, anything that fixes the mic is fine for me.

 

Please I couldn't find any help anywhere on the net and I can't fix it by myself, thanks in advance for your help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Okay so it's 4am rn and I couldn't find a solution, got a few blue screens of death while trying to update sound drivers so I just said f it and totally wiped my windows install. I reinstalled windows and now everything is fine so yay I guess? Still have no idea why it happened or why it's fixed, but if it works it work

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1 REPLY 1
HP Recommended

Okay so it's 4am rn and I couldn't find a solution, got a few blue screens of death while trying to update sound drivers so I just said f it and totally wiped my windows install. I reinstalled windows and now everything is fine so yay I guess? Still have no idea why it happened or why it's fixed, but if it works it work

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