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‎06-11-2019 03:19 AM

HP Recommended
Product: hp omen dc0003ur
Operating System: Microsoft Windows 10 (64-bit)

Hello. The laptop volume changes randomly. After some time working at the laptop, the volume goes to the right speaker. The problem is solved only by restarting the computer. I tried to reinstall the sound card driver but nothing helped.

1 person had the same question
1 REPLY 1

‎06-11-2019 02:39 PM

HP Recommended

@Leva123 

 

Please do a clean install Audio software/driver, this should help.


(a) Download the following driver and save on your computer,


    https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92416.exe


(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.


Regards.

BH
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