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Volume decrease automatically to zero on HP 15 cw1068wm

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Microsoft Windows 10 (64-bit)

When using the  realtek laptop speaker from audio the volume decrease automatically to zero within 5 seconds . therefore I cannot listen to anything using the computer speaker only with headphones

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Its specs




It has  AMD Ryzen™ 5 3500U with Radeon™ Vega 8 Graphics (2.1 GHz base clock, up to 3.7 GHz max boost clock, 6 MB cache, 4 cores) . This is something to do with AMD drivers, please

(a) Uninstall Audio driver

(b) do a cleanup using following information/fix:

(c) reboot machine

Machine will re-install Audio driver for you.


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Install the latest Realtek Audio Driver or look here.

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