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HP Recommended
HP Pavilion 15 au030wm
Microsoft Windows 10 (64-bit)

I have recently discovered the root source of the audio stuttering, popping and minor dropout cuplrit, its my wireless lan adapter, once I disable my wireless lan, the stuttering, popping and the drop outs vanish so i'm assuming its the driver causing it because I ran a diagnostic on it and it "PASSED". All help is appreciated.

 

Note: This affects both my bluetooth headset and speakers.
Note 2: the stuttering, popping and drop outs stop after just disconnecting from my WiFi, but after reconnecting, it starts happening again.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Changing to the 5ghz band seemed to have greatly reduced the popping/stuttering to near none.

View solution in original post

4 REPLIES 4
HP Recommended

Hi.

 

Please try the latest  Intel Wireless LAN Drivers:

 

    http://ftp.hp.com/pub/softpaq/sp77501-78000/sp77954.exe

 

Released on  Oct 14, 2016

 

Regards.

 

BH
***
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HP Recommended

Updating the driver removed the drop outs but there's still some random popping and stuttering while audio playback is running and audio enhancements are disabled. But like I mentioned before, once I disable the wireless LAN, all of the popping and stuttering goes away forever til I turn it back on.

HP Recommended

No replies? I take it no one can understand why my Intel Dual Band Wireless-AC 3165 adapter is causing stuttering and popping audio. Any input on the matter is still welcomed.

HP Recommended

Changing to the 5ghz band seemed to have greatly reduced the popping/stuttering to near none.

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