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Level 2
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Message 1 of 2
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Website provides no drivers

HP Recommended
Pavilion 15-n267sa
Microsoft Windows 10 (64-bit)

I have a client laptop with no sound, and am convinced it's a realtek driver issue, but when I put the model number or serial into the HP website to try to get drivers it tells me it can't find any drivers for the product (for any operating system).


I know the HP site is flaky, but this seems ridiculous. How else can I find the right drivers and bios?

Level 21
Level 21
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Message 2 of 2
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HP Recommended



The site is definitely messed up right now.


You should be able to use the drivers from the base model 15-n200.


HP Pavilion 15-n200 TouchSmart Notebook PC series Software and Driver Downloads | HP® Customer Suppo...


Since the 15-N267sa has an AMD processor and chipset, make sure you select the AMD BIOS update and don't use any of the Intel drivers.

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