• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-22-2021 07:45 AM

HP Recommended
Product: HP Spectre Folio 13-ak0013dx
Operating System: Microsoft Windows 10 (64-bit)

Weird issue with the built in microphone. I can snap my fingers in front of it and have it pick up that sound, but if I talk (or yell into, or scream at) it won't pick up the voice at all.

 

I've done all the following:

- Audio Troubleshooter

- Microphone is enabled (for all apps)

- Microphone isn't muted

- Microphone level is 100%

- Tried both enhancements and no enhancements

- Uninstalled and reinstalled the drivers

- Ran Windows Updates

- Installed all available updates through HP Assistant

 

I am at a loss, I don't understand how it can pick up a snap but not a voice.

 

Category:
3 people had the same question
2 REPLIES 2

‎07-27-2021 06:06 AM

HP Recommended

Anybody?

Was this reply helpful? Yes No

‎07-29-2021 10:05 AM

HP Recommended

I have bought an external mic to try.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->