Weird sound issues

[ElPresidente]

Every day I have to use the Hardware Diagnostics tool to get sound from my Realtek speakers.  And then it lasts only a short time when I have to do it again.  I have NO problems with sound to headphones. 

Could I delete the realtek driver and have one of the Intel audio drivers give me sound that I don't have reset everyday?  Is there another audio driver I could install as the default driver?

Thanks for anyones help!

[Dilip_18]

@ElPresidente

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing weird sound issues with the HP Pavilion Laptop.

I have a few recommendations 

• Update your Notebook computer to the latest BIOS F.27 from HP.COM.
• Make sure the Windows and HP support assistant updates are up to date.
• Shut the computer off and then press and hold the Power button for 10 seconds to reset the EC (Embedded Controller) to re-initiate the speakers.
• Try doing Reset PC Keep my files to check for any software issues. 

When the sound from headphones are working fine with the same Realtek High-Definition (HD) Audio Driver then it could be a hardware issue on the speakers. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!