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‎09-24-2020 08:04 AM

HP Recommended

Unfortunately, you didn’t “solve my problem”. You aren’t even directing me to anyone who can help. That link you posted is the default general question link. I followed it originally to get here. What this all really means is that I will never buy HP again. I am returning this laptop and will be done with it. 

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‎09-24-2020 05:13 PM

HP Recommended

@XavierMaximus

Thank you for posting back. 

 

As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/ 

ECHO_LAKE
I am an HP Employee

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