Windows 10 | Low Volume or No Volume FIX

[KnownBrave]

I was dealing with the LOW VOLUME ISSUE after upgrading to Windows 10. But I have now fixed my sound and everything is fine now.

I will be posting the steps for Windows 10 64bit:

1. Download http://goo.gl/6Rqf7p (Should Automatically Download)

2. After Download has completed, go ahead a create a folder called "Driver" and move the downloaded file into that folder.

3. Extract the file into the folder.

4. Open "Device Manager". Select "Sound, video and game controllers", and double-click "High Definition Audio".

5. Hit the "Driver" tab up top, and click "Update Driver".

6. Select "Browse my computer for driver software"

7. Select "Let me pick from a list of device drivers on my computer".

8. Select "Have disk"

9. Select "Browse" and locate the "Driver" folder you created with the extracted file inside.

10. You should see a file called "STWRT64.INF" inside. After clicking on it. Under "Model", you should see "IDT High Definition Audio CODEC". Go ahead and click next. A "WARNING" window will pop-up. (The choice is totally up to you. I am in no way responsible for any harm done to your computer.) Click "YES".

11. Windows will begin to install the driver. After completion, you will be notified after driver has been completely installed.

12. Go ahead and now play a sound to test and your VOLUME should be back to normal.

13. Time to enjoy WINDOWS 10.

[SDJL]

Hi @KnownBrave,

Welcome to the HP Forums! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

Thank you for sharing your experience and what worked for you.

Have a good day!

[HoaDC]

thank you so much, it's working on my laptop (envy 15 CTO quad edition)

after upgrade into window 10, my laptop volume is very low, i don't have beat control. it's was very terible

i have tried all solution i found on the internet and this forum for 3 months but it's still not working

now it's really work, thanks again (sr about my english)

[KnownBrave]

No problem. Glad I could help. 🙂

[maratha]

Downloaded extracted into a directory "driver" (not Driver.. feel it should not matter) but get following error while installing:

[SamNaom1996]

I Followed your steps and my sound came back to normal

Thank you very much

Sam

[ChrisVen]

Thanks, works on my HP ProBook 450 G0 as well

[lbecque]

If you are not comfortable downloading the driver from Softpedia (as I was) you can get the latest driver directly from the manufacturer support site and Microsoft.  Note that IDT was bought by Tempo Semi and links can be found on this page https://temposemi.com/applications/windows-10-driver-support-2/ 

You can take either of the first two links on that page to the Microsoft Update Catalog but the second is more direct, use this one: https://www.catalog.update.microsoft.com/Search.aspx?q=%22Tempo%22%20%2B%20%22Audio%22

On that page download the latest Win 10 driver dated 7/2/2015 version 6.10.6504.0 and then follow the same directions by the originator of this thread.  Note: you will need to unzip the .CAB file into a new folder in order to use the files.

[lbecque]

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@maratha wrote:

Downloaded extracted into a directory "driver" (not Driver.. feel it should not matter) but get following error while installing:

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@maratha

Try the link to the Microsoft Update Catalog which I just posted