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Locked

‎07-21-2021 12:33 PM

HP Recommended
Product: Spectre x360 convertible 15t-eb000 laptop
Operating System: Microsoft Windows 10 (64-bit)

I suspect this may be a driver issue.  Irrespective of my audio output hardware (stereo jack headphones, ear buds, BT headphones) the output is in mono, not STEREO.  Drivers up to date (Realtek 6. 0.9018.1)

Test right/left with https://www.youtube.com/watch?v=6TWJaFD6R2s  for me its all the same.

Windows troubleshooters don't fix, HP support assistant troubleshooter doesn't fix.

Uninstall, reinstall drivers doesn't fix.

 

 

Quite possibly another issue is related: when watching a video with WMP, VLC or MediaPlayerClassic, if I should stop the video then restart, the video is fine but the sound disappears.

#Stereo: Left and Right Stereo Sound Test
#Stereo: Left and Right Stereo Sound Test
youtube.com/watch?v=6TWJaFD6R2s
You can check your Headphones (Kopfhörer) or your speakers (Lautsprecher). This ist thought of being useful for 2.0 or 2.1. You can find other Sound Tests in my channel or my playlist. My 2.1 Sound System: https://amzn.to/2Fohap1 My Bluetooth Speaker: https://amzn.to/2K7GkXB My Headphones: ...
Category:
1 REPLY 1

‎07-21-2021 01:07 PM

HP Recommended

FIXED:

Control Panel > Ease of Access > Left sidebar Hearing > Audio > Turn on mono audio was on, now turned off to fix.

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