Windows 10 master volume control not working

[CombatWombat18]

The overall volume slider in windows 10 does not affect my volume at all. Strangely though, in volume mixer all the individual sliders for each program do work fine, just not the one that controls them all.

Also, it's worth mentioning that using built-in volume control like the one in youtube videos works fine.

If I click on the sound icon in the taskbar and and then on my audio device, there is another device that I don't recognize but it doesn't output any sound. (refer to the image above)

I have tried every possible fix I've seen online, anything from updating audio drivers, restarting windows explorer (basically everything that comes up when googling the issue) but nothing has worked. Also, I tried uninstalling the audio drivers from device manager but this didn't work. If anyone has had the same issue or has a fix it would be very greatly appreciated. This is driving me insane

Thanks in advance

Additional information:

Model of my laptop: HP Pavilion Laptop 15-eh0xxx

Device Specifications:

Processor: AMD Ryzen 7 4700U with Radeon Graphics (2.00 GHz)

Installed RAM: 16.0 GB (15.4 GB usable)

Device ID: Is this important?

Product ID: Important?

System type: 64-bit operating system, x64-based processor

Pen and touch: No pen or touch input is available for this display

Windows Specifications:

Edition: Windows 10 Home

Version: 22H2

Installed on: 08-‎Aug-‎21

OS build: 19045.2965

Experience: Windows Feature Experience Pack 1000.19041.1000.0

Troubleshooting steps I've performed: In addition to what I've written above, I also ran HP PC Hardware Diagnostics and I've run selected tests (Audio Playback test and Audio driver update) unver Audio in Device Check.

[Rainbow23]

Hi @CombatWombat18,

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

I see that you are facing audio issues with your HP Pavilion Laptop 15-eh0xxx.

Please run the updates from HP Support Assistant by following the steps listed below:
1. Download the current version from this Weblink
2. Click on Updates and Messages to scan for new updates.
3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
4. Click the update name for a description, version number, and file size.
5. Select the box next to any updates you want to install, and then click Download and install.
You may also refer to the HP document to download and use HP Support Assistant by visiting this Weblink.

I hope this helps.
Take care and have a good day.

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