• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-18-2022 01:06 PM

HP Recommended
Product: HP ENVY x360 - 15m-dr0011dx
Operating System: Microsoft Windows 11

Is there an updated audio driver for this laptop?  User upgraded from Windows 10 to 11 and now the audio cuts out or disappears in Zoom, Youtube but shows up in device manager.  

i figure part of the problem is that the laptop doesn;t have official Windows 11 drivers.  has anyone gotten it to work?

2 REPLIES 2

‎07-18-2022 02:23 PM

HP Recommended

@Madman999 

 

No Audio driver for Windows 11. Please use the latest Audio driver on the following link

 

             https://support.hp.com/us-en/drivers/selfservice/hp-envy-15m-dr0000-x360-convertible-pc/26122260

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




‎07-21-2022 06:39 AM

HP Recommended

We were unable to retrieve the list of drivers for your product.  Please select the desired operating system and select “Update” to try again.

 

Is not the answer to the problem 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.