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‎07-18-2022 01:06 PM

HP Recommended
Product: HP ENVY x360 - 15m-dr0011dx
Operating System: Microsoft Windows 11

Is there an updated audio driver for this laptop?  User upgraded from Windows 10 to 11 and now the audio cuts out or disappears in Zoom, Youtube but shows up in device manager.  

i figure part of the problem is that the laptop doesn;t have official Windows 11 drivers.  has anyone gotten it to work?

3 people had the same question
2 REPLIES 2

‎07-18-2022 02:23 PM

HP Recommended

@Madman999 

 

No Audio driver for Windows 11. Please use the latest Audio driver on the following link

 

             https://support.hp.com/us-en/drivers/selfservice/hp-envy-15m-dr0000-x360-convertible-pc/26122260

 

Regards.

BH
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‎07-21-2022 06:39 AM

HP Recommended

We were unable to retrieve the list of drivers for your product.  Please select the desired operating system and select “Update” to try again.

 

Is not the answer to the problem 

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