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HP Recommended
HP Laptop PC 15s-fq2000 (2D119AV)
Microsoft Windows 10 (64-bit)

Hello, I have a problem, I do not know what to do.

I'm in the installation step of Windows and I don't have a necessary partition, and I want to create one in cmd, but in cmd if I write anything it gives me this error."ipconfig, is not recognized as an internal or external command, operable program or batch file", what can I do to solve it? 

1 REPLY 1
HP Recommended

Hi:

 

Since your notebook has an Intel 11th - 13th generation core processor, you have to install the Intel storage controller drivers that I zipped up and attached below, which are good for PC's with the Intel 11th gen > 13th gen core processors so Windows can find the SSD.

 

Copy the 5 files from the F6/VMD/f6vmdflpy-x64 folder to a USB flash drive.

iastorvd.cat

iastorvd.inf

iastorvd.sys

rstmweventlogmsg.dll

rstmwservice.exe

 

Have the flash drive and your W11 installation media plugged into USB ports.

 

Boot from the W11 installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next, and Windows should find the drive and install.

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