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‎03-17-2020 03:18 PM

HP Recommended
Product: hp envyx365
Operating System: Microsoft Windows 10 (64-bit)

I have tried all the suggested solutions, including uninstalling SKYPE. The fan is whirring constantly and the laptop is so hot that the rubber band on the back are detaching! Please help!!!!

1 REPLY 1

‎03-19-2020 03:57 PM

HP Recommended

@decent_one

Thank you for posting on the HP Support Community.

 

I appreciate your efforts to try and resolve the issue. This sounds like hardware related issue with the system fan.  As we have limited support boundaries in the support community as of now. Hence, I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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