-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Audio
- Zoom App on HP Envy x360 not functioning properly

Create an account on the HP Community to personalize your profile and ask a question
09-08-2020 06:40 AM
Hello, I am trying to use the Zoom app on my HP Envy x360 but it runs very slowly and the microphone only works if I use a headset. Is there anything I can do to fix this?
09-10-2020 04:36 PM
@Brena Thanks for sharing your concern with the HP Community,
here's what I'll need, so I may be able to provide an accurate solution:
What is the product number of your device? Use this link to find it: click here
(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)
Did Zoom come pre-installed on the device? if not, did you check if other applications are working fine?
Does the regular camera app work fine?
In the meantime, please try the steps mentioned on this link: Click here
Please reply with the details for further assistance.
Eager to help!
To thank me for my efforts to help you,
feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon
And Have a great day Ahead!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.