audio crackling

[ABHIJEETMISHRA]

audio issue

[Raj_05]

Hi @ABHIJEETMISHRA,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you're experiencing audio crackling on your HP Laptop PC 15, here are a few steps you can try to fix the issue.

Update Audio Drivers:

• Go to the Device Manager (press Windows + X and select Device Manager).
• Expand the Sound, video and game controllers section.
• Right-click on your audio driver (usually Realtek or Intel) and select Update driver.
• Choose Search automatically for updated driver software and follow the instructions.

Disable Audio Enhancements:

• Right-click the speaker icon in the taskbar and select Sounds.
• Go to the Playback tab, right-click your audio device, and select Properties.
• In the Enhancements tab, check Disable all sound effects or uncheck any enhancements, then click Apply.

Check Power Settings:

• Sometimes, power-saving features can cause audio issues.
• Open Control Panel > Power Options.
• Ensure that you're using the Balanced or High Performance plan.
• Click on Change plan settings next to the selected plan, then click Change advanced power settings.
• Expand Processor power management and make sure Minimum processor state is set to 100%.

Run the Troubleshooter:

• Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
• Select Playing Audio and run the troubleshooter to detect and resolve any issues.

Adjust the Sample Rate and Bit Depth:

• Right-click the speaker icon in the taskbar and select Sounds.
• Go to the Playback tab, select your audio device, and click Properties.
• In the Advanced tab, change the Default Format to a different sample rate (e.g., 16-bit, 44100 Hz) and see if that resolves the crackling.

Check for Interference:

• If you have Bluetooth or other wireless devices, try turning them off to see if they are causing interference with the audio.

Reinstall Audio Drivers:

• If updating doesn't work, you can try uninstalling the driver and reinstalling it. In Device Manager, right-click the audio driver and select Uninstall device. Restart your laptop, and Windows should automatically reinstall the driver.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support