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‎01-22-2020 08:26 AM - last edited on ‎01-22-2020 10:54 AM by Retired

HP Recommended
Product: Product name: HP ENVY 17 Leap Motion SE NB PC
Operating System: Microsoft Windows 10 (64-bit)

Hi tis s murgan from Varsha disc media at Chennai, I have recived from your support upgrade win 10 64bit, now I have successfully upgrade win 10 64bit, but I have issue after installation ( Very low Audio visible), so can u make possible to issue clear it. and I was try to otherway also but still issue is there, so please as soon as possible clear this issue

 

Thanking you

 

Regard

[edit]

1 REPLY 1

‎01-22-2020 08:45 AM

HP Recommended

Hi:

 

If your notebook has the IDT audio chip, see if installing this W10 IDT audio driver from a newer model PC gets the sound to work better.

 

Restart the PC after installing the driver...

 

6.10.6492.0     Jul 17, 2015

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

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