Create an account on the HP Community to personalize your profile and ask a question
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
11-21-2019 07:09 PM
Product: HP Laptop 15-bs1xx
Operating System: Microsoft Windows 10 (64-bit)
So I purchased a new lap top and am using in general for video playback using the audio output jack connected to a sound system. The sound comes through ok but I have two issues, If I plug the 1/8 jack into the audio port, I need to leave it out just a bit or I receive a buzz or feedback. Also the sound quality doesn't seem very good ( poor bass, low sound, etc. ). So my question is this, does anyone recommend a software or app that can improve the sound quality? Thank you for your time.
1 REPLY 1
11-24-2019 05:14 PM
Thank you for posting on the HP Support Community.
- Have you tried with different headphones or earphones?
- Have tried with a different Video player or online videos?
Once you have made sure that your sound drivers are updated and hardware is working properly you will need to search for a sound equalizer that works well for you from Microsoft store: https://www.microsoft.com/en-us/store/b/home
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
I am an HP Employee
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community