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airamatilimac12
New member
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Message 1 of 2
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Flag Post

audio issues

HP Recommended
15m-ed0xxx
Microsoft Windows 10 (64-bit)

I have an HP x360 notebook I get no audio through headphone jack , blue tooth or build in speakers done all updates uninstall  , reinstall, including reinstall windows 10 from scratch and still have the same problem .. if any one had the same issue and found solution to it i would greatly appreciate you help please help thank you so much in advance.

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@airamatilimac12

 

I reviewed your post and I understand that you are facing the issues with the audio on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

  • Are you getting audio from the internal speakers?
  • What is the product number of your computer?

 

Meanwhile, I recommend you run the audio troubleshooter and it will automatically find and fix the audio related issues.

 

Here is how it is done.

 

  - Launch Troubleshooting by typing and clicking “Troubleshooting” in Windows search.

  - Click on "Playing Audio".

  - Follow the on-screen instructions.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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