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- HP Community
- Notebooks
- Notebook Audio
- audio output through hdmi cable to projector/tv

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10-03-2017 09:31 AM
When I connect to either an lcd projector, or a tv, via an hdmi cable, I get no sound out put? This problem existed from the beginning using the projector, but until recently, I did get audio on the dhmi connected tv?
Solved! Go to Solution.
Accepted Solutions
10-04-2017 11:30 AM
Hi! @eustace1, Welcome to HP forums.
I understand you are unable to get audio output using HDMI connection.
Don't worry I'd like to help you out.
Did you make any software or hardware changes on your laptop?
Have you tried checking with a different HDMI cable?
As you mentioned you are unable to get audio output using an HDMI connection on your PC.
Please try few steps mentioned below.
Open the Device Manager in Windows 10.
Navigate to Sound, video, and game controllers.
Now connect your PC to TV using HDMI connection.
This will show some “HDMI Audio” related driver under the above section.
Now right-click that item and UNINSTALL it.
Now right-click Sound, video, and game controllers and select “Scan for hardware changes“.
This will install a typical driver which is something like this – “Device with HDMI AUDIO OUTPUT SUPPORT”.
Also, try the steps recommended below.
• Control Panel, Sound, Manage Audio Devices
• The Soundbox will pop up.
• On the playback tab, you should see two icons. One for your laptop speakers, one for the external monitor/TV.
• Double click on the Laptop speakers, then click "Set Default" button on the bottom.
• The Laptop Speakers will be "Checked".
• Select OK and exit.
Refer this article to further troubleshoot HDMI issues with your PC.
If the issue still persists try updating the drivers using HP support assistant.
Refer this article to know more information about using HP support assistant.
If the solution provided worked for you, please mark accepted solution for this post.
Let me know if this works!
I hope you have a great day! 🙂
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping
A4Apollo
I am an HP Employee
10-04-2017 11:30 AM
Hi! @eustace1, Welcome to HP forums.
I understand you are unable to get audio output using HDMI connection.
Don't worry I'd like to help you out.
Did you make any software or hardware changes on your laptop?
Have you tried checking with a different HDMI cable?
As you mentioned you are unable to get audio output using an HDMI connection on your PC.
Please try few steps mentioned below.
Open the Device Manager in Windows 10.
Navigate to Sound, video, and game controllers.
Now connect your PC to TV using HDMI connection.
This will show some “HDMI Audio” related driver under the above section.
Now right-click that item and UNINSTALL it.
Now right-click Sound, video, and game controllers and select “Scan for hardware changes“.
This will install a typical driver which is something like this – “Device with HDMI AUDIO OUTPUT SUPPORT”.
Also, try the steps recommended below.
• Control Panel, Sound, Manage Audio Devices
• The Soundbox will pop up.
• On the playback tab, you should see two icons. One for your laptop speakers, one for the external monitor/TV.
• Double click on the Laptop speakers, then click "Set Default" button on the bottom.
• The Laptop Speakers will be "Checked".
• Select OK and exit.
Refer this article to further troubleshoot HDMI issues with your PC.
If the issue still persists try updating the drivers using HP support assistant.
Refer this article to know more information about using HP support assistant.
If the solution provided worked for you, please mark accepted solution for this post.
Let me know if this works!
I hope you have a great day! 🙂
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping
A4Apollo
I am an HP Employee
10-06-2017 06:45 AM
@eustace1, It's great to hear from you again.
I appreciate your efforts for writing back to us.
As you mentioned after trying the steps recommended in my previous thread the issue got resolved.
I am happy to hear that your issue got resolved.
If you have any queries in future related to any HP products, you can always reach out to us.
We will try our best to help you out.
Take care,
Have a great day! 🙂
A4Apollo
I am an HP Employee