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i have been having the same issue with mine as well. i have tryed every thing i can think of. the issue will go away if i reinstall the audio driver. but the fuzzy sound that comes from only the left speaker keeps coming back at random times. where i have use the audio cheek in HP support assistant to reset the driver. thin windows up date the realtek semicondutor corp. media. and on top of that i manually update the audio driver it self. witch brings the audio back to normal but the static nouse keeps recurring.  each time it comes back i have restep again and rest the driver, update it. and seems to be fixed i really dont know how long. some times it happens twice a day. i cheek the event view and it tells me that the realtek HD Audio manager has stop working. and also the intel audio service has also stoped working. so i don't know. i have tryed every step they recommend. and nothing has stopped the audio to fuzz out constantly. and i can't keep trying to make it work each time it does. it takes an hour just to get the sound back to working right again. i also have noticed that when i change the speakers from 16bit to 24bit a messaged comes up and says that by changing a device an app will stop working. not sure what app or why. hopefully this'll help? maybe.Capture.JPG

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@Tully1981
Thank you for posting on the HP Support Community.

  • Have you tried with an external speaker or earphones?
  • Did this happen after a recent window or software update?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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