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HP Recommended
hp elitebook 8470p
Microsoft Windows 7 (64-bit)

Hello,

I have an elitebook 8470p. when i'm playing music the volume of music is bieng low and up.

Anyone khnow's how Ican fix this problem?

 

2 REPLIES 2
HP Recommended

@keyvankurd 

 

Please download and install

 

  http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe  or
  https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe (newer)

 

Regards.

BH
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HP Recommended

Or if this doesn't work, you could try disabling the sound enhancements (just have in mind that you'll have to disable them each time you restart your laptop):

 

-Right click on the speaker icon next to the clock

-Open "Playback Devices"

-Right click on the Speaker and select "Properties"

-Under the "Enhancements" tab, check "Disable All Enhancements"

 

 

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