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‎03-15-2022 07:42 AM

HP Recommended
Product: HP Pavilion Gaming - 15-dk0028ne
Operating System: Microsoft Windows 11

b&o audio control is missing after an update to the sound driver

Category:
1 person had the same question
1 REPLY 1

‎03-18-2022 06:59 AM

HP Recommended

Hi@elsamny,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing audio control issues with the HP Pavilion Gaming.

 

I have a few recommendations 

  • Update your Notebook computer to the latest BIOS from HP.COM.
  • Install the Audio driver from HP.COM and check
  • Make sure the Windows and HP support assistant updates are up to date. 
  • Try doing System Restore on the PC if it had worked few days ago. This won't affect your personal files, but it will remove recently installed apps, drivers, and updates that might be causing your PC problems.
  • You can do Reset PC Keep my files from windows and check if it works.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!

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