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‎02-09-2021 11:05 AM

HP Recommended
Product: HP Pavilion x360 convertible
Operating System: Microsoft Windows 10 (64-bit)

hello 

i have an HP Pavilion x360 convertible and it Came with B&O audio but now it doesn t work .

N.B : I tried the website and i couldn't find the driver i was looking for.

waiting for your reply

7 REPLIES 7

‎02-09-2021 11:10 AM

HP Recommended

@nada7 

 

It should be under HP Audio Switch or HP Audio Control now. Please try

 

   (a) Hit Win key

   (b) Locate HP Audo (Switch or Control) then Open it

 

Regards.

BH
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‎02-09-2021 11:17 AM

HP Recommended

it is present but it doesn t work

it shows a message : realtek audio console doesn t support for this machine

what can i do to make it works

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‎02-09-2021 12:04 PM

HP Recommended

waiting for your reply

Tags (1)
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‎02-09-2021 12:11 PM

HP Recommended
@nada7 wrote:

waiting for your reply

Why I did not get notification !!! Any way, what is your  HP Pavilion x360 convertible  ? Please use the following way to find out the model/product of your machine


                 https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎02-09-2021 01:11 PM

HP Recommended

my product is

hp pavilion x360 convertible 14-dh1015nx

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‎02-09-2021 01:14 PM

HP Recommended

i don t know why you didn t get the notification 

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‎02-09-2021 01:30 PM

HP Recommended

waiting for your reply

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