b & o audio control only icon image THE APP DOES NOT WORK SINCE last used om 30th November 2025

[Jeez12]

b & o audio control only icon image when i click on app, THE APP DOES NOT WORK SINCE last used 1:00 om 30th November 2025.  Hasa some updatew from Microsoft wiped off the B&O and installed Microsoft Audio setting etc 😞

[Animatryx]

Hi @Jeez12,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you're encountering an issue where only the icon image shows when you click on the B&O Audio Control Panel app, you may need to access it through the Control Panel to manually control audio and bass settings.

From the Start screen:

• Type "Control Panel" into the search bar.
• Select "Control Panel" from the search results.

In the Control Panel:

• Select "Hardware and Sound."
• Click on "B&O Play Control Panel."

Additional Recommendations:

• Ensure your audio drivers are up to date to support the functionalities of the B&O Play Control Panel.
• If the issue persists, consider restarting your computer or checking for any updates available for your device or audio drivers.

I hope this helps.

Take care and have a blissful day 😇.

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